Crew Rosters Privacy Policy

The Crew Rosters software is designed to allow you access to calendaring info regarding your roster. It includes but is not limited to Icalendar format, Outlook format, customizable printable calendars, and dynamic calendar download software.

Why we need your personal information
Crew Rosters provides customers with an online service, Crew Rosters Applications, which can be used to download your company roster. To be able to access the Crew Rosters services we need to identify you as a unique customer and make sure that you get the service you have the right to expect, and we require, at a minimum, a first name, last name, password, valid e-mail address, and your company staff number.

Your stored files
The customers of Crew Rosters use our service to get and store calendaring info files. Crew Rosters will not review, share, show, print, distribute, or in any other way reveal your files to others except as outlined in this Privacy Policy or the Service Agreement or as may be required by law.

File Security
The Crew Rosters service takes your data seriously, protecting it from theft, loss and ensuring it is available to you when you need it. With Crew Rosters your private files stay private. We also ensure your data is secure from loss with redundant drives and daily back ups. Your valuable information is stored in a highly secure facility with 24 h surveillance, EMP-security, fire protection, emergency power back up systems, climate control and state of the art access controls. Access to your files is provided via redundant and physically separate internet connections to the facility. Vital hardware is redundant providing you with high availability and protection from power outages, cable breaks, natural disasters, etc.

About Cookies
A cookie is a text file that is stored on the user's computer to be picked up by the server when the user revisits the web site. Cookies are required for authenticating users of Crew Roster Services.

About IP-addresses
Crew Rosters may record your IP address for system administration, monitoring, and fraud prevention purposes. IP Addresses are not linked or cross-referenced with any personally identifiable information.

How we use your personal information
No third parties will have access to your personal information except as outlined in this privacy policy or the Service Agreement. The same applies for customer e-mail list or other user profile information.

When we may need to share information
Personal information will not be disclosed by Crew Rosters except when we have your permission or under circumstances described below:
Service Providers: When you register for a Crew Rosters paid account, we will pass relevant information to a third party credit card processing company. These companies do not keep, store, share or use personally identifiable information for any other purposes.

Special Conditions: Crew Rosters will disclose account information in case we have indications that disclosing this information is necessary to contact, identify or bring legal action against a person, company or organization who may be violating Crew Rosters Service Agreement or may be causing injury to or interference with Crew Rosters´s rights or property (intentionally or unintentionally), other Crew Rosters users, or anyone else that could be the target or harmed by such activities. As a user you authorize Crew Rosters to disclose any information about you to law enforcement or other government officials as Crew Rosters, in its sole discretion, believes necessary or appropriate, in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose Crew Rosters to legal liability. Crew Rosters may disclose or access account information when Crew Rosters in good faith believes that it is required by law.

Crew Rosters service and site updates
Crew Rosters may send messages of its site and service updates to its users. Users do not have the option to unsubscribe from service messages, which contain vital information about the service. Crew Rosters communicates with the users to provide requested services and regarding issues relating to their account through electronic mail or phone.

Notification of Changes
Should Crew Rosters decide to change this privacy policy, all users will be notified through mail. Users do not have the choice of choosing to not have information about changes in the privacy policy sent to them. If Crew Rosters at any point decides to use personally identifiable information in a way that differs from that stated at the time it was gathered, Crew Rosters will notify the user through e-mail. The user will be able to choose whether Crew Rosters may use the information in this changed way. Otherwise, Crew Rosters will use information in accordance with the privacy policy under which the information was gathered.

Password
Please, as a user, have in mind that you your self is responsible for not revealing your password to others. Keep your password in a safe place. Your password should consist of a minimum of 8 characters and remember that the longer the password you choose the safer it is. Also consider letting your password consist of small and capital letters, and numbers mixed together to that way further constrain others from finding out your password.

Termination of account
If Licensee fails to comply with the Service Agreement, Licensor, in its sole discretion, may terminate the Account or use of the Service and remove and discard any Data within the Crew Rosters service. Upon termination by Licensor or at Licensee's direction, Licensee may request a file of its Data, which Licensor will make available for a fee which shall be provided by Licensor following such request from Licensee. For more information see Service Agreement.

No Warranties
With regard to legal, technical and practical limitations, Crew Rosters cannot warrant and does not guarantee that all of your private communications and other personal information never will be disclosed in ways not described in this Privacy Policy.

Calendaring Info
Crew Rosters can not take responsibly for incorrect data as provided by the data provider. Crew Rosters takes existing data and formats it to a useful product and or service that enables end subscribers to upload calendaring info for products such as Mac Ical or Microsoft Outlook. Sometimes the data provided by the data provider is incomplete and Crew Rosters must make assumptions on how to handle the data. This can lead to incorrect data for the end user.

Jan 2025 Standby

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